Terms of Service.

Effective Date: 1 September 2025.

These Terms of Service apply to all projects carried out by TWO30 (Julia Broadway). They outline how we work together, what you can expect from us, and what we expect from you. Please read them carefully before starting a project - and if anything isn’t clear, let’s talk about it before we begin.

1. Payment

Deposits & Final Payments

  • We require a 50% deposit to secure your booking.

  • The balance is due on completion of the project and before final files are delivered.

  • Invoices are due within 30 days of issue unless otherwise agreed in writing.

    If payment is delayed by more than 30 days, we may charge late fees or begin recovery proceedings.

Payment Plans

  • Payment plans are available at our discretion and must be agreed in writing before work starts. Unpaid Work

  • If you are uncontactable for more than 30 days, we reserve the right to invoice for work completed to date and suspend or cancel the project.

2. Fonts & Licensing

  • Any fonts or typefaces purchased for your project are subject to commercial licensing laws.

  • We will provide details of fonts used and where you can purchase licences if you wish to use them outside of the final artwork.

  • We cannot supply copies of fonts we have purchased due to licensing restrictions.

  • Fonts used in logos are usually converted to vector format and don’t require a licence for general use, but you will need your own licence to use them in editable materials (e.g. websites, editable templates).

3. Ownership & Copyright

  • All initial concepts, sketches, and unused ideas remain the property of TWO30 unless otherwise agreed in writing.

  • Final ownership of the agreed design(s) transfers to you once final payment is received.

  • Any unused designs may be repurposed for other projects in the future, with sufficient changes to avoid similarity to your final brand.

  • TWO30 reserves the right to showcase completed work in our portfolio, online galleries, social media, and award submissions, unless agreed otherwise under NDA.

4. Trademark & Brand Naming

  • Copyright for the final agreed design transfers to you upon final payment.

  • Trademark registration is your responsibility and must be carried out through a qualified solicitor or official government channels.

  • You are responsible for ensuring your chosen business name is legally available before work begins.

  • If a name change is required mid-project, additional fees will apply to cover rework.

5. Revisions & Amendments

  • Your project includes the agreed number of revision rounds specified in your proposal.

  • Additional revisions beyond this will be charged at £30 per revision round.

  • We welcome feedback but reserve the right to suspend a project if there is excessive micromanagement or repeated lack of direction, after fair warning.

6. Cancellations & Project Suspension

If You Cancel

  • Deposits are non-refundable once work has started.

  • If the project is cancelled after work has been presented, payment for work completed to date will be due in full. If We Cancel

  • If we are unable to complete your project due to illness or unforeseen circumstances, you will receive a partial or full refund depending on work completed. Suspension

  • TWO30 may suspend a project if there is ongoing lack of communication, unpaid invoices, or a breakdown in working relationship.

7. Force Majeure

We are not liable for delays or inability to complete work caused by events beyond our control, including but not limited to natural disasters, government actions, strikes, illness, or technology failures.

8. Limitation of Liability

  • All designs are created to the best of our knowledge as original work and not intentionally infringing on others’ intellectual property.

  • We perform reasonable checks but accept no legal responsibility for trademark conflicts or copyright issues. You are responsible for your own due diligence before launch.

  • TWO30 is not liable for loss, damage, or claims arising from the use or misuse of our work or services.

9. Printing & Production

  • We can assist with sourcing printing services, but cannot be held responsible for third-party errors or delays once artwork leaves our control.

  • All print proofs must be approved by you before production.

10. Agreement

By paying your deposit or otherwise confirming the project, you acknowledge you have read, understood, and agreed to these Terms of Service.

Contact

If you have any questions about the terms of service, you can contact us at:

hello@wearetwo30.com